I just wanted to say thank you. Your Tech arrived Thursday. Was very polite, worked quickly but thoroughly. Explained everything he did. I feel the repair price was very fair and the overall experience was top notch. I will use your business again in the future should I need you, and have already told several people about our good experience with you at Apollo and your tech Todd. Thank You!
Thanks for all your diligence in resolving our pool issue. It was greatly appreciated.
Also, Justin of Top Notch Construction did an awesome job with an incredible turnaround time. He's an excellent asset to your team.
Kudos to both of you!! Enjoy your holiday too.
Keith, Gerry & Kristy D.
It was 3 days before Memorial Day, the temps were in the 90's and we had a picnic planned, including 3 grandkids who were anxious to play in the pool, and our pump decided to call it quits.We called Apollo to have a new pump and filter installed, and you were so responsive with the installation and we couldn't be more pleased. Your service team arrived at our home while both of us were at work, made the installation, and everything was neat and cleaned up like no one had ever been there! Two years ago, we purchased a Polaris 9300 pool sweeper, and when it gave us trouble, Apollo took it back, diagnosed the problem, repaired it and even delivered it to our home and it has been working great! Thanks Apollo for the personal attention to your customers! It makes doing business with a locallly owned and operated business a pleasure!
Ken and I bought a Hot Springs Hot Tub late last summer from Apollo. It is a bit of a distance for us to travel, but it was their customer service interest that attracted us to them when we purchased. We have dealt with Veronica since the beginning. They are knowledgeable, helpful, available, etc. I read a few previous comments that were negative, and just felt I had to write one ourselves. If you want to "shop around", you might get a tub a few hundred dollars cheaper at the outset -DON"T DO IT!! Hot Tubs need service and tweeking along the way -- the EXPERTISE at APOLLO is unmatched! They are friendly, kind, efficient, and DO NOT try to sell you things you do not need, etc. We LOVE our hot tub, and we HEARTILY recommend you buying and servicing through them!
I had purchased a Namco Pools about 10 years ago. I had a landscaper accident and he took out my pool and love my pool time to much not to get another one. I have been purchasing my products from Apollo for about 4 years now and enjoy the service I had received from their Staff, Especially Amy and Sherry! I went to them to purchase my replacement pool and they were VERY helpful with all the paperwork my Insurance Company required for the claim. They delivered my pool in October and I asked them to contact me in April to have my pool installed in the beginning of May. I received a call in April and my pool was installed on May 2nd. Justin and his team from Top Knotch Construction did the work. They tore down my old pool and installed my new pool in less than 4 hours. I am VERY pleased with the design, and the difference in quality of their pool vs a Namco pool. If you ever wondered why Apollo Pools MIGHT be a little more than Namco... I will tell you after seeing what my old pool looked like after they took the liner out... compared to the design and durability of the new pool side... The few bucks are worth it!!!! I highly recommend Apollo Pools to anyone. I have never had a bad experience there! Thank you Apollo Pools!